Alpine Recreation - Submit Trip Feedback

Questionnaire

Name:	Email:
Guide 1: Guide 2:	Trip: Start date (dd/mm/yyyy):

1) Overall how satisfied were you with the trip? (1=Unhappy, 5=Very Satisfied)		1 2 3 4 5

2) Please indicate how you felt we performed in each of the following areas: (1=Disappointing, 2=Could be better, 3=As expected, 4=Very good, 5=Excellent)
a) Profesionalism of guides		1 2 3 4 5
b) Quality of hut facilities		1 2 3 4 5
c) Food and meals		1 2 3 4 5
d) Equipment		1 2 3 4 5
e) Transport		1 2 3 4 5
f) Environmental responsibility		1 2 3 4 5
g) Finding out about the trip (1=Hard ... 5=Easy)		1 2 3 4 5
h) Accuracy of information re. trip. Please comment...

3) Are there any areas where you think we do things exceptionally well?

4) Are there any areas where you think we need to make some improvement?

5) Do you feel we provide good value for money?		Yes No

6) Would you recommend us to friends and colleagues?		Yes No

7) How did you find out about us?

8) Why did you choose our business?

9) Would you be interested in doing another trip with Alpine Recreation?		Yes No
If so, which kind of trip?		An alpine trek? easier than Ball Pass about the same level as Ball Pass harder than Ball Pass A climbing course or ascent? Introductory Climbing Course Intermediate Climbing Course Advanced Climbing Course Rock Climbing Course Waterfall Ice Climbing Course Guided Ascent Ski touring or snowshoeing? Alpine Ski Touring Nordic/Telemark Ski Touring Snowshoeing

10) Would you like to receive news of new activities by e-mail 1-2 times a year?		Yes No