Questionnaire


Name: Email:
Guide 1:
Guide 2:
Trip:
Start date (dd/mm/yyyy):

1) Overall how satisfied were you with the trip?
(1=Unhappy, 5=Very Satisfied)

2) Please indicate how you felt we performed in each of the following areas:
(1=Disappointing, 2=Could be better, 3=As expected, 4=Very good, 5=Excellent)
 
a) Profesionalism of guides
b) Quality of hut facilities
c) Food and meals
d) Equipment
e) Transport
f) Environmental responsibility
g) Finding out about the trip (1=Hard ... 5=Easy)
h) Accuracy of information re. trip. Please comment...

3) Are there any areas where you think we do things exceptionally well?

4) Are there any areas where you think we need to make some improvement?

5) Do you feel we provide good value for money?

6) Would you recommend us to friends and colleagues?

7) How did you find out about us?

8) Why did you choose our business?

9) Would you be interested in doing another trip with Alpine Recreation?
If so, which kind of trip?

An alpine trek?


A climbing course or ascent?





Ski touring or snowshoeing?




10) Would you like to receive news of new activities by e-mail
1-2 times a year?